The producers of the musical confirmed the closure, saying the show would not return “as a result of the industry-wide shutdown and resulting economic fallout.” The show, which opened on March 22, 2018, had its last performance on March 11, 2020 after 825 performances and 26 previews. At the time of its final show, the production had played to over 1.3 million people and grossed more than $150 million. It is believed that the musical was not profitable for the House of Mouse.
Though Broadway has seen the end of this story, the show is not completely gone. Productions in Australia, Japan, the United Kingdom and Germany are scheduled for next year, while the North American tour is expected to resume performances in the near future. The Broadway costumes and sets will be repurposed for these shows to reduce costs and waste.
The musical was nominated for multiple Tony Awards, including Best Musical, Best Book of a Musical and Best Original Score Written for the Theatre.
Frozen became the first Broadway production to shut down permanently due to the COVID-19 pandemic.